Welcome! Making the decision to bring home care into your family is a big one. This guide helps you prepare, ensuring a smooth transition and the best possible care experience for your loved one.
Work through this checklist at your own pace. You don't need to complete everything before care begins—but having these pieces in place makes a huge difference.
Before Care Begins
Medical & Healthcare Preparation
Home Environment Preparation
Personal & Administrative
đź’ˇ TIP: Create a binder or digital folder with all documents organized by category. This makes information easy to access in emergencies.
First Week of Care
Day 1 (First Visit)
Caregiver arrives. Introduce them to your loved one. Walk through the home. Discuss any immediate needs or concerns. Don't expect perfection—it's a getting-to-know-you day.
Days 2-3
Caregiver begins providing care. You may notice small adjustments needed (routine tweaks, prefer a different approach). This is normal. Communication is key.
Day 4-5
Routine settling in. Caregiver learning preferences. Check in: Is your loved one comfortable? Any concerns? Share feedback with your caregiver or the office.
Day 6-7
By week's end, most households have found their rhythm. There may still be adjustments—that's fine. Home care works best with open communication.
Communication with Your Caregiver
What to Communicate Clearly:
- Daily routine: What time to wake? Breakfast preference? Medication timing?
- Personal preferences: How they like to be spoken to, privacy needs, daily activities they enjoy
- Medical concerns: What symptoms to watch for, when to call doctor, medication side effects
- Household preferences: How to organize kitchen, laundry standards, cleaning products preferred
- Family dynamics: Who else might visit, cultural traditions to respect, topics to avoid
Questions to Ask Your Caregiver
In the First Week:
- "Is there anything we haven't covered that you need from us?"
- "What's working well so far? What could be improved?"
- "Do you have all the supplies/access you need?"
- "How are you finding [loved one's name]? Any particular observations?"
- "What's the best way to communicate changes or concerns?"
Setting Expectations
What Home Care Includes:
- Personal care (bathing, dressing, grooming — as needed)
- Meal preparation and help with eating
- Medication reminders (not administration — that requires a nurse)
- Light housekeeping and laundry
- Companionship and social engagement
- Helping with appointments and errands
- Supporting daily activities and maintaining independence
What Home Care Doesn't Include:
- Medical procedures or injections (requires a nurse)
- Major home repairs
- Childcare (in addition to elder care)
- Pet care beyond basic assistance
- Financial management (without legal authorization)
Maximizing the Care Experience
Continuity Matters
The same caregiver visiting regularly creates familiarity, trust, and better understanding of your loved one's needs. Consistency is one of home care's greatest strengths.
Regular Check-Ins
Schedule monthly calls with your care coordinator to discuss how care is going, any changes needed, and any concerns that have come up.
Feedback is a Gift
Your feedback—positive or constructive—helps caregivers improve. Don't wait for problems to escalate. Communicate early and often.
Adjust as Needed
Your loved one's needs change. Health circumstances shift. Care preferences evolve. Let your care provider know when adjustments are needed.
đź’ˇ TIP: Keep a simple daily log of how care is going (mood, appetite, any concerns). Share this with your caregiver and care coordinator. It helps everyone provide better support.
Emergency Situations
Have These Numbers Ready:
- Emergency (999)
- GP Surgery
- Out-of-hours doctor service
- Local hospital (accident & emergency)
- Your mobile/home phone
- Select Home Care office: [PHONE NUMBER]
When to Call for Help:
- Sudden chest pain or difficulty breathing
- Severe confusion or personality change
- Fall with suspected injury
- Medication adverse reaction
- Any situation where caregiver is unsure
Final Thoughts
Bringing home care into your life is an adjustment for everyone—your loved one, your family, and the caregiver. Be patient with the process. The best care relationships are built on trust, communication, and time.
Your caregiver is there to support independence and dignity, not to take over. Working as a team—with open communication—creates the best outcomes.
You're making the right choice by being proactive and informed. Your loved one is in good hands.
This guide is designed to be printed and kept as a reference. You may want to revisit it monthly as care progresses.
Questions? Contact Select Home Care Services at [PHONE] — we're here to help.