We believe families deserve to know exactly what they will pay before they pick up the phone.
We charge a single hourly rate across all nine of our services. No tiered pricing, no registration fees, no additional charges for bank holidays or weekends — just a clear, honest rate that covers everything.
We publish our rate because we believe transparency is part of the service. Most families have enough uncertainty to navigate without wondering what the bill will be. We remove that uncertainty entirely.
There are no contracts to sign and no minimum commitment. Arrange visits as regularly or occasionally as suits you, and give us reasonable notice for any changes.
Request a Free Conversation 📞 01704 333 188🔒 Your first conversation is completely free and carries no obligation whatsoever. We will never pressure you to commit.
Consistency is fundamental. We do not rotate staff or send whoever is available.
If the visit is two hours, it runs for two hours. We never cut short.
A message, call or written log after every visit — in whatever form suits you.
Every helper, verified before their first visit. Documentation available on request.
We arrange a first meeting before anything begins, at no charge.
The hourly rate is the total cost. Nothing is added on top.
Change, pause or cancel visits with reasonable notice — no penalties.
A founder personally answers every call. Not a call centre.
If you have a question not answered here, please just call us — we are always happy to talk.
No obligation. No pressure. A relaxed call with a founder — at whatever pace suits you.